User Support Guide
If our team has already started the verification process and you’ve submitted your documents, the payment is non-refundable. Refunds are only possible if no documents were submitted and work has not started.
TAT starts only after all required documents are submitted. Weekends (Saturday & Sunday) are not counted in the TAT.
Your report will be shared through our digital portal. We can also send it via email upon request.
Our support team is available Monday to Saturday, 9:30 AM to 6:30 PM.
No, our pricing is fixed for standard BGV services. If you add more services, the price will increase accordingly.
Yes, we provide special pricing for bulk verification orders. Please contact our team for details.
We guide you through the official police verification process and charge a service fee. The final report is generated by the authorized citizen portal.
Yes, our portal helps you store, manage, and access verification reports anytime, from anywhere.
You can verify tenants, create online rent agreements, digitally sign documents, track rental transactions, and list properties on our portal.
We offer:Tenant Verification.Self Verification,Maid Verification,Driver Verification,Security Guard Verification,,Police Verification
You can pay through our online payment gateway. If you face any issues, NEFT is also accepted. Contact our support team via WhatsApp or Email for help.
Yes, all our prices are inclusive of GST.
Yes, a GST invoice is automatically generated once the service is successfully purchased.
Yes, our verification reports are valid for legal, HR, tenancy, and business compliance purposes.
